HP Officejet 7410 - HP Instant Share Error Report messages

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HP Instant Share service discontinued.

Solution

The HP Instant Share service has been discontinued.
➔ The service has been discontinued. If you have any questions, contact

HP Customer Support.

HP Instant Share service temporarily unavailable. Try again later.

Solution

The HP Instant Share service is currently down for maintenance.
➔ Try connecting again later.

User Guide

203

Troubleshooting

information

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HP Instant Share Error Report messages

If you encounter a problem while sending images to a destination, an HP Instant Share
Error Report prints on your HP all-in-one. Use this section to solve possible file
problems shown on the Error Report.

Unsupported file format

Solution

One of the files sent to the HP Instant Share service is not one of the supported file
types.
➔ Convert the file to a JPEG and try the task again.

Corrupted file

Solution

The file you sent is corrupted.
➔ Replace the file and try again. For example, retake the digital photo or

regenerate the image.

Exceeds supported file size

Solution

One of the files sent to the HP Instant Share service exceeds the server's file size
limit.
➔ Rework the image so that it is below 5 MB in size, and then try sending it

again.