The HP Officejet 7300/7400 series all-in-one troubleshooting section in the HP Image
Zone contains troubleshooting tips for some of the most common issues associated
with your HP all-in-one.
To access the troubleshooting information from a Windows computer, go to the
HP Director, click Help, and then choose Troubleshooting and Support.
Troubleshooting is also available through the Help button that appears on some error
To access troubleshooting information from Macintosh OS X v10.1.5 and later, click the
HP Image Zone icon in the Dock, select Help from the menu bar, choose HP Image
Zone Help from the Help menu, and then choose HP Officejet 7300/7400 series all-
in-one Troubleshooting in the Help Viewer.
If you have Internet access, you can get help from the HP website at:
The website also provides answers to frequently asked questions.