Before you call HP Support
If you have a problem, follow these steps:
Check the documentation that came with the HP all-in-one.
Setup Guide: The Setup Guide explains how to set up the HP all-in-one.
User Guide: The User Guide is the book you are reading. This book describes
the basic features of the HP all-in-one, explains how to use the HP all-in-one
without connecting it to a computer, and contains setup and operational
Network Guide: The Network Guide explains how to set up your HP all-in-one
on a network.
HP Officejet 7300/7400 series all-in-one
HP Image Zone Help: The onscreen HP Image Zone Help describes how to
use the HP all-in-one with a computer and contains additional troubleshooting
information not covered in the User Guide.
Readme file: The Readme file contains information on possible installation
problems. For more information, see
View the Readme file
If you are unable to solve the problem using the information in the documentation,
visit www.hp.com/support to do the following:
Access online support pages
Send HP an e-mail message for answers to your questions
Connect with an HP technician by using online chat
Check for software updates
Support options and availability vary by product, country/region, and language.
Contact your local point of purchase. If the HP all-in-one has a hardware failure,
you will be asked to bring the HP all-in-one to where you purchased it. Service is
free during the HP all-in-one limited warranty period. After the warranty period, you
will be quoted a service charge.
If you are unable to solve the problem using the onscreen Help or HP websites,
call HP Support using the number for your country/region. For more information,
Get HP support