Access your serial number and service ID
You can access important information by using the
of your HP all-in-one.
If your HP all-in-one is not turning on, you can view the serial number by looking at the
sticker on the rear upper left corner of the device. The serial number is the 10-character
code in the upper left corner of the sticker.
Press and hold
. While holding
. This displays the
appears and then press
. This displays the service ID.
Write down the complete service ID.
, and then press until
. This displays the serial number.
Write down the complete serial number.
to exit the